To ensure that your package is properly delivered and you receive shipment within the time frame we advertise, please make sure your address is fully entered and correct. Use correct abbreviations and have spaces inserted properly, we do not take responsibility for the incorrect information. If the package is returned non-deliverable we will contact you to pay for the shipping fee to re-send the products. We will NOT issue refunds for items that are returned due to incorrect address. All sales are final.
Our products and shipping fees are non-refundable. If you refuse any shipments from klerzix.com or it’s affiliates, you will be held responsible for the original shipping charges, plus the cost of re-shipping the package to you. We do NOT ship to Post Office Box.
If your tracking information states that your package was delivered and you have not received it. You must address this with the United States Postal Service or FedEx. klerzix.com and it’s affiliated entities do not hold responsibility for packages that state to be delivered. We do not issue refund for packages that state being delivered.
Just a reminder that you will receive your order 2-7 business days or longer from the date that it is shipped out, not necessarily from the date that it is placed. After your payment is authorized and verified, it can still take a business day to process and ship your order.. This is just an estimate, and doesn't include weekends or holidays. When your order has been shipped, you will receive am email with tracking information.
We offer USPS Priority Mail for disinfectant wipes and ship hand sanitizers with UPS or FedEx. Your shipping cost is displayed at point of checkout.
*If your order is multiple items and one of them is out of stock, we will contact you. In an event we don’t hear from you within 1-2 business days, we would go ahead and ship the rest of your order issuing store credit for the item(s) not in stock.*
We offer several shipping options including regular ground and priority shipping on most orders. The rates depend on purchase price and weight of the items. We have a flat rate shipping for all products that won't exceed $8.95.
We do not ship outside the U.S. at this time.